f9999 Terms and Conditions

Welcome to f9999. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and f9999 ("f9999", "we", "us", "our") governing your access to and use of the f9999 platform, including all games, payment services, promotions, and support services available at f9999.one.

By registering an account on f9999, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the f9999 platform.

f9999 is an online gaming platform designed specifically for players in Bangladesh. The platform offers fishing arcade games, fortune games, and related services. All transactions on f9999 are conducted in Bangladeshi Taka (BDT) via locally supported payment methods including bKash, Nagad, Rocket, and bank transfer.

To register and play on f9999, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. f9999 does not permit players under the age of 18 to register or use the platform under any circumstances.
• You must be accessing f9999 from a jurisdiction where online gaming is not explicitly prohibited by local law. It is your responsibility to verify the legal status of online gaming in your location before registering.
• You must be registering as an individual acting on your own behalf. Corporate accounts and accounts registered on behalf of another person are not permitted on f9999.
• You must not already hold an active or suspended account on f9999. Each player is permitted one account only. Duplicate accounts will be closed and balances may be forfeited.
• You must provide accurate, complete, and current personal information during registration. f9999 reserves the right to request supporting documents to verify any information provided.

To access the full range of f9999 services, you must create a registered account. Registration on f9999 is free and requires a valid mobile number, a unique username, and a secure password. You may also be asked to provide your full name and date of birth for verification purposes.

Each player is permitted to hold one account on f9999. If f9999 identifies that a player holds more than one account — whether under the same name, the same mobile number, the same device, or the same IP address — all duplicate accounts will be closed. Balances held in duplicate accounts may be forfeited, and the primary account may also be suspended pending investigation.

You are solely responsible for maintaining the confidentiality of your f9999 login credentials. All activity that occurs under your account is your responsibility, whether or not you authorised it. f9999 will never contact you to ask for your password. If you receive any communication claiming to be from f9999 and requesting your password, treat it as fraudulent and report it to f9999 support immediately.

• Use a strong, unique password for your f9999 account that you do not use on any other platform.
• Do not share your login credentials with anyone, including friends or family members.
• Log out of your f9999 account when using a shared or public device.
• Contact f9999 support immediately if you suspect your account has been accessed without your authorisation.

f9999 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and bank transfer. All deposits are credited to your f9999 account balance in real time or within a few minutes depending on the payment method used. f9999 does not charge fees on standard deposits, though your payment provider may apply their own transaction charges.

Minimum and maximum deposit limits apply per transaction and per day. Current limits are displayed on the f9999 deposit page at the time of transaction. These limits may be adjusted by f9999 at any time without prior notice, though changes will be reflected on the platform before they take effect.

• All funds deposited to f9999 must come from a payment method registered in your own name. Third-party deposits are not permitted.
• f9999 reserves the right to request proof of payment method ownership before processing a withdrawal if a deposit source cannot be verified.
• Deposits made in error cannot be reversed once credited to your f9999 account balance. Contact f9999 support as soon as possible if you believe a deposit was made in error.
• f9999 does not accept cryptocurrency, credit cards issued outside Bangladesh, or any payment method not listed on the deposit page.

f9999 processes withdrawal requests for verified accounts within five minutes for bKash and Nagad. Bank transfer withdrawals may take up to one business day depending on the receiving bank. Rocket withdrawals are typically processed within 30 minutes.

To be eligible for withdrawal, your f9999 account must be fully verified. Verification requires a valid mobile number confirmed via OTP and, in some cases, a government-issued ID. f9999 may request additional verification documents before processing large withdrawals or if unusual account activity is detected.

• Withdrawals must be made to a payment method registered in your own name. f9999 does not process withdrawals to third-party accounts.
• The minimum withdrawal amount and any applicable processing fees are displayed on the f9999 withdrawal page at the time of the request.
• Bonus funds cannot be withdrawn directly. Only winnings derived from wagering bonus funds in accordance with the applicable wagering requirements are eligible for withdrawal.
• f9999 reserves the right to delay or withhold a withdrawal pending verification if there is reason to suspect fraudulent activity, a breach of these Terms, or a technical error that may have affected the account balance.
• Withdrawal requests that are pending can be cancelled by the player before they are processed. Once processed, withdrawals cannot be reversed.

f9999 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms stated at the time the offer is made, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These Terms apply to all bonuses in addition to any offer-specific terms.

Wagering requirements specify how many times a bonus amount must be wagered before any associated winnings can be withdrawn. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total before a withdrawal can be requested. Wagering contributions may vary by game — fishing arcade games on f9999 typically contribute 100% toward wagering requirements unless stated otherwise.

• Only one bonus can be active on your f9999 account at a time unless the offer explicitly states otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• f9999 reserves the right to withdraw a bonus offer at any time before it has been claimed.
• If f9999 determines that a bonus has been claimed in bad faith, through the use of multiple accounts, or in violation of these Terms, the bonus and any associated winnings will be forfeited and the account may be suspended.
• Bonuses expire after the period stated in the offer. Expired bonuses and any associated winnings are forfeited automatically.

All games available on f9999 — including Mines Gold, Relax Fishing, Ocean Phoenix, Bombing Fishing, Cat Fishing, Dragon Fortune, and Star Fishing — use a certified random number generator (RNG) to determine outcomes. The RNG is independently audited and certified. f9999 publishes its fairness certification and players may request session logs through f9999 support.

Each game on f9999 has its own rules, payout structure, and return-to-player (RTP) percentage. Game-specific rules are available within each game interface. By placing a bet on any f9999 game, you confirm that you have read and understood the rules for that game.

• All game outcomes on f9999 are final once confirmed by the server. Outcomes cannot be reversed due to player error, misunderstanding of game rules, or a change of mind after a bet is placed.
• In the event of a technical malfunction during a game round, f9999 will investigate and, where possible, restore the game state to the point immediately before the malfunction. If restoration is not possible, the affected bet will be voided and the stake returned to the player's balance.
• f9999 reserves the right to void bets placed during a period of technical error that resulted in incorrect odds, payouts, or game behaviour being displayed.
• Players must not attempt to exploit technical errors, glitches, or unintended game behaviour for financial gain. Any winnings derived from such exploitation will be forfeited.

The following conduct is strictly prohibited on f9999. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account on f9999, whether under your own name or any other identity.
• Using automated software, bots, scripts, or any other tool to interact with f9999 games or the platform in a way that is not available to standard players.
• Colluding with other players to gain an unfair advantage in any game on f9999.
• Using funds derived from illegal activity to make deposits on f9999. f9999 complies with anti-money laundering requirements and will report suspicious transactions to relevant authorities.
• Providing false or misleading information during registration or verification.
• Attempting to access another player's f9999 account without authorisation.
• Exploiting technical errors, glitches, or unintended platform behaviour for financial gain.
• Engaging in any conduct that f9999 reasonably determines to be abusive, threatening, or harmful toward f9999 staff or other players.

f9999 reserves the right to suspend or close any player account at any time, with or without prior notice, if f9999 has reason to believe that the account is being used in violation of these Terms, applicable law, or in a manner that is harmful to f9999 or other players.

Players may also request the closure of their own f9999 account at any time by contacting f9999 support. Upon account closure, any remaining balance that is not subject to an active bonus wagering requirement or a pending investigation will be returned to the player via their registered payment method within five business days.

• Accounts suspended for suspected fraud or Terms violation will remain suspended until the investigation is complete. f9999 will communicate the outcome of the investigation to the player via their registered contact details.
• If an account is closed due to a confirmed Terms violation, any balance held in the account may be forfeited in full.
• Players who have self-excluded through the f9999 responsible gaming tools may not request account reopening during the self-exclusion period.

f9999 is committed to providing a safe and responsible gaming environment. The platform provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools as standard features. These tools are accessible directly from your f9999 account settings and do not require a support ticket to activate.

Gambling is intended to be an entertaining activity. f9999 encourages all players to set personal limits before they start playing and to stick to those limits regardless of the outcome of any session. If you feel that your gambling is becoming a problem, f9999 support is available 24/7 to help you set limits or pause your account.

• f9999 is strictly for players aged 18 and above. If you are aware of a minor attempting to use f9999, please contact f9999 support immediately.
• Never gamble with money you cannot afford to lose. f9999 games involve real financial risk.
• Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

f9999 collects and processes personal data in accordance with its Privacy Policy. By registering on f9999, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and forms part of the agreement between you and f9999.

f9999 will never sell your personal data to third parties for marketing purposes. Data shared with payment processors and verification service providers is limited to what is strictly necessary to process your transactions and verify your identity.

To the fullest extent permitted by applicable law, f9999 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the f9999 platform, including but not limited to losses arising from game outcomes, technical malfunctions, payment delays, or account suspension.

f9999 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond f9999's control may result in temporary unavailability of the platform or specific games. f9999 will make reasonable efforts to minimise downtime and to communicate planned maintenance in advance.

• f9999 is not responsible for losses incurred as a result of a player's failure to comply with these Terms.
• f9999 is not responsible for losses arising from a player's use of an unsecured device or network to access the platform.
• In all cases, f9999's maximum liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

f9999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes — those that significantly affect player rights or obligations — f9999 will provide advance notice via email or a platform notification at least seven days before the changes take effect.

Your continued use of the f9999 platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using f9999 and may request account closure by contacting f9999 support.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on f9999, please contact the f9999 support team. Support is available 24 hours a day, seven days a week, via live chat on the f9999 platform and by email.

• Live chat: Available directly on the f9999 platform after login. Average response time under three minutes.
• Email: [email protected]
• FAQ: Common questions about f9999 rules, payments, and bonuses are answered on the FAQ page.